Claimants should type the notice on letterhead, complete the date and $ fields and sign the notification. The most common method of service is fax to the respondent’s ordinary place of business.
The claimant should ensure that the fax journal report is retained in the event of a dispute as to the date of service or whether the notification was served at all. All fax machines provide at least three journal report options.
- No report
- One line report so as reports of many faxes are on one page
- Full page report showing the time, date, fax number and partial photocopy of the first page of the notification.
Providing the full page report (Option 3) is strongly preferred if there is a dispute over service.
Other methods of service are in accordance with any contract provision or served in accordance with the Act by delivering it: 
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In person to the respondent; or
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By lodging it during normal business hours at the respondent’s ordinary place of business; or
- By sending it by post to the respondent’s ordinary place of business; or
- By email, where an email address has a history of usage between the parties.
It is most important that the claimant keeps a record of the time, date and manner of service as time runs from the date of service.
Please move to the next step on the "Payment Schedule NOT served flowchart" being "Respondent has 5 business days from receipt of s21.2 notice to prepare and serve Payment Schedule".
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