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A copy of the adjudication application and all attachments or other things accompanying it must be served on Adjudicate Today and the respondent at the same time.

The adjudication application may be served on Adjudicate Today in person or by courier at any of our offices in NSW, Queensland or Victoria; or by facsimile, post or email. In special circumstances, it may be possible to serve in person on Adjudicate Today outside of business hours. Phone 1300760225 before 4:00 pm to apply for special arrangements.

At the same time the respondent should be served in accordance with any contract provision or served in accordance with the Act by delivering it:

  1. In person to the respondent; or

  2. By lodging it during normal business hours at the respondent’s ordinary place of business; or

  3. By sending it by post to the respondent’s ordinary place of business;

  4. By sending it by facsimile to the respondent’s ordinary place of business; or

  5. By email, where an email address has a history of usage between the parties.

It is most important that the claimant keeps a record of the time, date and manner of service as time runs from the date of service. We suggest that service be performed in one of the following ways with the preferred option being personal delivery by courier who requires a signature.

  1. Courier - signature required; orHardhat

  2. Registered mail - signature required; or

  3. Fax - Print and keep full page fax journal report as evidence of transmittal; or

  4. Email (only to an email address which has a history of usage between the parties) - In email options, tick both "request a delivery receipt" and "request a read receipt".

Upon receipt of the application, Adjudicate Today nominates an appropriate adjudicator from their panel of registered adjudicators who will determine the matter.  Adjudicators cannot be pre-appointed under a construction contract and may only be appointed by an ANA to adjudicate on a claim.  Parties have no right to attempt to influence the ANA in the selection of the adjudicator. 

Within 4 business days of receipt of an application, Adjudicate Today will provide a formal Notification of Acceptance of the adjudication application on behalf of the appointed adjudicator.  If this does not occur the claimant can withdraw the application and has a further 5 business days to lodge an application with another ANA.

Please move to the next step on the flowchart being "Respondent has 5 business days to prepare and serve Adjudication Response from receipt of Application or 2 business days after Adjudicator accepts Application, whichever is the later".

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